Our Shop Policies
Terms & Conditions
​
Welcome to competitiveedgetrivia.com. This Website is owned and operated by Competitive Edge Trivia ("we", "us", and "our"). Please read these Terms & Conditions carefully before using our Website.
1. Acceptance of Terms
By accessing and using this Website, you agree to be bound by these Terms & Conditions and all other terms and policies that appear on this Website. If you do not agree with any of these, you should not use this Website.
2. Intellectual Property Rights
All content on this Website, including text, graphics, logos, images, and digital downloads, is the property of Competitive Edge Trivia and is protected by copyright laws.
3. User Obligations
By using this Website, you agree not to use the Website for any unlawful purpose, not to violate any rights of Competitive Edge Trivia, and not to interfere with the operation of the Website.
4. Sales of Products
Our Website allows you to purchase trivia game subscriptions, digital downloads, and physical trivia merchandise. You agree to ensure that all information you provide for the purpose of purchasing these products is accurate.
5. Refund and Return Policy
Due to the digital nature of our online trivia subscriptions, digital download trivia games, and printable trivia player answer sheets, these sales are final and non-refundable once delivered.
-
Exceptions: If a digital product is defective, corrupted, or cannot be accessed properly due to technical issues, please contact our customer service at info@competitiveedgetrivia.com within 14 days of purchase. We will make every effort to resolve the issue, either by replacing the defective product or providing an alternative solution, at our discretion.
By purchasing these digital products, you acknowledge and agree that they will be available for download immediately upon purchase, and such immediate availability constitutes a waiver of any statutory right of withdrawal or refund you might otherwise have under applicable consumer protection laws.
6. Review Before Purchase:
We encourage you to review your orders carefully before completing a purchase. If you have any questions about our products or need assistance, please reach out to our customer support team.
7. Limitation of Liability
To the fullest extent permitted by law, Competitive Edge Trivia shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use of or inability to use the Website; (ii) any conduct or content of any third party on the Website; (iii) any content obtained from the Website; and (iv) unauthorized access, use, or alteration of your transmissions or content.
Our liability, and the liability of our affiliates, officers, directors, employees, agents, suppliers, or licensors, to you or any third parties in any circumstance is limited to the greater of the amount you paid to us in the twelve (12) months prior to the action giving rise to liability or $100.
8. Governing Law & Jurisdiction
These Terms & Conditions and any separate agreements whereby we provide you with services shall be governed by and construed in accordance with the laws of the State of New Hampshire, without regard to its conflict of law principles.
-
Jurisdiction Clause: Any disputes arising under or in connection with these Terms & Conditions or the use of our Website shall be subject to the exclusive jurisdiction of the courts of New Hampshire, USA. By using this Website, you agree to submit to the personal jurisdiction of these courts for any litigation arising out of or relating to these Terms & Conditions or your use of the Website.​
9. Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time. It is your responsibility to regularly check for any changes.
Privacy Policy
​
Welcome to competitiveedgetrivia.com. This Privacy Policy governs the manner in which Competitive Edge Trivia ("we", "us", and "our") collects, uses, maintains and discloses information collected from users of our Website.
1. Personal Identification Information
We may collect personal identification information from users when they visit our Website, register on the Website, make a purchase, or engage with other activities, services, features, or resources we make available. Users may be asked for, as appropriate, name, email address, mailing address, and phone number.
2. Non-Personal Identification Information
We may collect non-personal identification information about users whenever they interact with our Website. This may include the browser name, the type of computer, and technical information about users' means of connection to our Website, such as the operating system, the Internet service providers utilized, and other similar information.
3. Cookies
Our Website may use "cookies" to enhance user experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert when cookies are being sent.
4. How We Use Collected Information
We use collected information for the following purposes: to improve customer service, to personalize user experience, to improve our Website, to process transactions, and to send periodic emails.
5. How We Protect Your Information
We adopt appropriate data collection, storage and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, transaction information, and data stored on our Website.
6. Changes to This Privacy Policy
We have the discretion to update this privacy policy at any time. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
7. Your Acceptance of These Terms
By using this Website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Website.
8. Contacting Us
If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at info@competitiveedgetrivia.com.